Privacy Policy

(Effective February 2022)

Thank you for choosing to be part of our community at Jupiter Card, Inc. (Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This privacy notice describes how we might use your information if you visit our website at myjupitercard.com or engage with us in other related ways, including any sales, marketing, or events. In this privacy notice, “Website” includes any website of ours that references or links to this policy and “Services” refers to the Website and other related services, including any sales, marketing, or events. The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.
FACTS
WHAT DOES JUPITER CARD, INC. DO WITH YOUR PERSONAL INFORMATION?
Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share  depend on the context of your interactions with us and the Website, the choices you make, and the products and features you use. This information can include:

  • Name
  • Email address
  • Other similar personal information provided by you
  • Information automatically collected through cookies and similar technologies
How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Jupiter Card, Inc.chooses to share; and whether you can limit this sharing. compliance with our legal obligations.

Reasons we can share your personal information
Does Jupiter Card, Inc. share?
Can you limit this sharing?

For our everyday business purposes –such as enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations

YES
NO

For our marketing purposes – to offer our products and services to you

YES
YES

For joint marketing with other financial companies

YES
YES

For our affiliates’ everyday business purposes – information about your creditworthiness

YES
NO

For our affiliates to market to you

YES
YES

For non-affiliates to market to you

NO
WE DO NOT SHARE
To limit our sharing

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request by emailing hello@myjupitercard.com

Questions?

If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at hello@myjupitercard.com.

What we do

How does Jupiter Card, Inc. protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain physical, electronic and procedural safeguards (i.e., computer virus protection software, firewalls, 128 bit Secure Socket Layer). Only authorized employee shave access.

How does Jupiter Card, Inc. collect my personal information?

We collect your personal information, for example, when you

  • Apply for a credit card
  • Give us your income information
  • Provide employment information
  • Provide account information
  • Give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you.
Definitions

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include:

  • our parent company and any subsidiaries,
  • joint venture partners or;
  • other companies that we control or that are under common control with us.

Non-affiliates

Financial and nonfinancial companies not related by common ownership or control.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

Other Important Information

Aspart of our credit underwriting and information collection process, we will consider bank account information provided by you and we may detect additional bank accounts under your ownership. We also may collect and consider information about you from non-credit reporting agency data providers, including, for example, information about your location and the location of your mobile devices and publicly available information about you.“Do not track”: When someone visits the Jupiter Card website, a cookie is placed on the visitor’s computer (if the visitor accepts cookies). The cookie we place on your computer does not contain any of your personally identifiable information. Jupiter Card advertises its products and services on websites that you may visit, and Jupiter Card uses service providers to place such advertisements. Those service providers (such as Google, Microsoft or Yahoo) may use cookies placed on your computer to show you advertisements for Jupiter Card services on other websites. You can opt-out from service providers’ and/or marketers’ use of cookies in this manner by visiting each service provider’s advertising opt-out page or by utilizing “do not track” functionality in your web browser. If you choose to not have your browser accept cookies from the Jupiter Card website, you will not be able to subscribe to the service offerings on the Jupiter Card website.COPPA (ChildrenOnline Privacy Protection Act): When it comes to the collection of personal information from children under 13, the Children’s Online Privacy ProtectionAct (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.

FAQ’s
  • WHAT INFORMATION DO WE COLLECT?

    The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use.The personal information we collect may include the following:

    • Personal information you disclose to us.

      InShort:  We collect personal information that you provide to us.

      We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

    • Information automatically collected.

      In Short:  Some information — such as your InternetProtocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

      We automatically collect certain information when you visit, use or navigate theWebsite. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

    Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:

    • Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you accessor use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports(sometimes called 'crash dumps') and hardware settings).

    • Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware modelInternet service provider and/or mobile carrier, operating system and system configuration information.

    • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website.For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

  • HOW DO WE USE YOUR INFORMATION?

    In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

    We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive:

    • To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
    • To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at hello@myjupitercard.com and be sure to include your name, testimonial location, and contact information.

    • Request feedback. We may use your information to request feedback and to contact you about your use of our Website.

    • To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.

    • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

    • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
    • To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure(for example, for fraud monitoring and prevention).

    • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

    • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

    • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.

    • Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.

    • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.

    • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

    • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?" below).

    • Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising(and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

    • For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

  • WILL YOUR INFORMATION BE SHARED WITH ANYONE?

    In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

    We may process or share your data that we hold based on the following legal basis:

    • Consent: We may  process your data if you have given us specific consent to use your personal information for a specific purpose.

    • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

    • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

    • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

    • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

    More specifically, we may need to process your data or share your personal information in the following situations:

    • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, our creditors, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity.Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

    • Third-PartyAdvertisers. We may use third-party advertising companies to serve ads when you visit or use the Website. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

    • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company  and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

    • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

  • WHO WILL YOUR INFORMATION BE SHARED WITH?    

    InShort:  We only share information with the following categories of third parties.

    We only share and disclose your information with the following categories of third parties. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".

    • Ad Networks
    • Affiliate Marketing Programs
    • Payment Processors
    • Social Networks
    • Sales & Marketing Tools
    • Retargeting Platforms
    • Performance Monitoring Tools
    • Testing Tools
    • Website Hosting Service Providers
    • Data Analytics Services
  • DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

    InShort:  We may use cookies and other tracking technologies to collect and store your information

    We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

  • HOW LONG DO WE KEEP YOUR INFORMATION?

    In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years. 

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible(for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  • HOW DO WE KEEP YOUR INFORMATION SAFE?

    In Short:  We aim to protect your personal information through a system of organizational and technical security measures.

    We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

  • WHAT ARE YOUR PRIVACY RIGHTS?

    In Short:  In some regions, such as the EuropeanEconomic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

    In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure;(iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

    If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:
    https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

    If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html

    Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.

  • CONTROLS FOR DO-NOT-TRACK FEATURES

    Most web browsers and some mobile operating systems and mobile applications include aDo-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

  • DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

    In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information to the extent it is not information covered by federal law privacy rules.

    California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are aCalifornia resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. 

    If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

    CCPA Privacy Notice
    The California Code of Regulations defines a "resident" as: (1) every individual who is in the State of California for other than a temporary or transitory purpose and (2) every individual who is domiciled in the State ofCalifornia who is outside the State of California for a temporary or transitory purpose. All other individuals are defined as "non-residents." If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information. 

    How do we use and share your personal information?
    Jupiter Card, Inc. collects and shares your personal information through:

    • Targeting cookies/Marketing cookies
    • Social media cookies
    • Beacons/Pixels/Tags

    More information about our data collection and sharing practices can be found in this privacy notice. You may contact us by email at hello@myjupitercard.com, by visiting myjupitercard.com, or by referring to the contact details at the bottom of this document. 

    If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf. 

    Will your information be shared with anyone else?
    We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider isa for-profit entity that processes the information on our behalf. 

    We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration.This is not considered to be "selling" of your personal data. 
    Jupiter Card, Inc. has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12)months:

    • Category B. Personal information, as defined in the California Customer Records law, such as your name, contact information, education, employment, employment history and financial information.

    The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHO WILL YOUR INFORMATION BE SHARED WITH?". 

    Jupiter Card, Inc. has not sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. 

    Your rights with respect to your personal data

    • Right to request deletion of the data - Request to delete. You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.
    • Right to be informed - Request to know. Depending on the circumstances, you have aright to know:

      • whether we collect and use your personal information;
      • the categories of personal information that we collect;
      • the purposes for which the collected personal information is used;
      • whether we sell your personal information to third parties;
      • the categories of personal information that we sold or disclosed for a business purpose;
      • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
      • the business or commercial purpose for collecting or selling personal information.

    In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request. 

    Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
    We will not discriminate against you if you exercise your privacy rights. 

    Verification process
    Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method(e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. 

    We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you. 

    Other Privacy Rights

    • you may object to the processing of your personal data
    • you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
    • you can designate an authorized agent to make are quest under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to acton your behalf in accordance with the CCPA.
    • you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
    • To exercise these rights, you can contact us by email at hello@myjupitercard.com, by visiting myjupitercard.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.  
  • DO WE MAKE UPDATES TO THIS NOTICE?    

    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

  • HOW CAN YOU CONTACT US ABOUT THIS NOTICE?    

    If you have questions or comments about this notice, you may email us at hello@myjupitercard.com.

  • HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

    Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request by emailinghello@myjupitercard.com.